Your help desk shouldn't have to guess who's on the line.

ATO Protect answers the question in under a minute, before your agent ever touches a reset button.

Help desk agents take the first call when an attacker comes knocking, and most are still being asked to verify identity using security questions that get answered in any LinkedIn bio. Trusona swaps that out. When an agent has any doubt, they fire a quick scan to the caller, who proves they're holding a real government-issued ID on the device in their hand. Done in under a minute.

We call this Identity Impersonation Detection. ATO Protect catches SIM swaps and blocks man-in-the-middle relays with patented anti-replay tech. It also shuts down the social engineering playbook that hit MGM and Caesars in 2023, and M&S in 2025. Nothing to pre-enroll, and no liveness check for a deepfake to fool.

Book a walkthrough. We'll run it against a live impersonation attempt, and you can tell us where it would fit into your help desk.