Identity Impersonation Detection White Paper Read Now

ATO Protect Use Cases (Preview)
ATO Protect

ATO Protect Use Cases

Account takeover starts wherever a person can be impersonated. ATO Protect brings Identity Impersonation Detection to the help desk, HR, finance, customer support, and the executive suite, so high-risk requests get verified before anything changes hands.

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IT Help Desk

Stop social engineering at the source

Trusona's patented Man-in-the-Middle detection and Agent Verify confirm a caller's identity on their enrolled device before a password reset or MFA change goes through. The decision no longer rests on how convincing the voice on the line sounds.

Explore ATO Protect for IT Help Desk
INCOMING CALL "I need my MFA reset." Identity unconfirmed OUT-OF-BAND Approve this reset request? Approve Verified on enrolled device
Human Resources

Secure employee onboarding, data access, and changes

Confirm employee identity during hiring and onboarding to stop AI-driven ghost employee schemes before day one. Keep SSNs, direct deposit details, and payroll records protected from unauthorized access and changes.

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ONBOARDING QUEUE New hire · Day 1 Identity verified Same SSN · no device Blocked · impersonation Every hire proves who they are before access is granted
Finance

Protect transactions and prevent wire fraud

Verify the identity of the person initiating wire transfers and vendor payment changes. Fraudsters who impersonate authorized personnel or outside contractors to redirect payments hit a wall when the request has to be approved on the real requester's device.

Explore ATO Protect for Finance
PAYMENT REQUEST Wire transfer · $1,450,000 To: Acme Industrial · new account details On hold Requester verified on enrolled device Released · verification logged for audit
Consumers

Safeguard customer interactions at scale

Check customer identity during self-service and assisted interactions such as password resets, address changes, and transaction confirmations. Legitimate customers move through in seconds while impersonators get stopped, which also takes pressure off your support queue.

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SELF-SERVICE Reset your password You're verified Continue Done in seconds Zero help desk call
Executives & BEC

Verify the executive behind the urgent request

ATO Protect lets the C-suite verify each other directly. When an urgent wire approval or sensitive request comes in, the recipient confirms the real executive is behind it on their enrolled device. A cloned voice or spoofed email account never passes that check.

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EXECUTIVE THREAD "CEO" · urgent "Need this wire approved before EOD." Sender unverified Challenge sent to the CEO's enrolled device DEVICE + PRESENCE CHECK Verified: it's really the CEO Safe to act on the request

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