Identity Impersonation Detection White Paper Read Now

Part of the ATO Protect Suite

Agent Verify.

A simple solution to stopping sophisticated social engineering attacks. Patent-pending.

Cyber criminals are calling employees posing as company IT help desk agents and persuading them to install software, disclose credentials and give remote access. Agent Verify provides a simple and secure way for employees to verify that a caller claiming to be from the IT help desk is legitimate.

Verified Audited SOC 2 Certified
Use Cases

Where Agent Verify works

Anywhere a trusted voice on the phone is being used as an attack surface.

IT Help Desk agents calling employees
Banks calling customers to verify transactions
eCommerce retailers calling customers to verify orders
Title, Escrow, and Mortgage companies calling home buyers
Healthcare providers calling patients
Any brand suffering from phishing over the phone
How It Works

A code. A confirmation. A safer call.

Verification happens out of band, in seconds, before a single credential or instruction is shared.

1

Employee asks for the code

When receiving a call, the employee is trained to ask for the agent's Verify Code, which is unique to both the agent and the call.

2

Employee verifies

The employee navigates to a dedicated internal company page where the code is entered, and the agent's identity is confirmed.

3

Proceed with confidence

Once the agent is verified, the employee can proceed. If the agent cannot provide a verifiable code, the call ends and the incident is reported.

Agent Verify codes are
Single-use and time-limited
Impossible to spoof or intercept via man-in-the-middle attacks
Only shared by agents during outbound calls they initiate

Social engineering, stopped at the call.

Give your employees a verification step that attackers can't fake, no matter how convincing the voice on the other end.

Get Started Today
“

One of Scattered Spider's most effective and recognizable tactics involves impersonating IT help desk personnel via phone calls or text messages to obtain credentials or persuade employees to install remote access software.

Torsten George August 8, 2025 Security Week