Identity Impersonation Detection White Paper Read Now
Prevent help desk impersonation, vendor payment fraud, account takeover, and the social engineering driven by GenAI deepfakes, by verifying the person, not just the document.
Trusona's Identity Impersonation Detection solves it:
100% identity impersonation detection with all live customers. 85% reduction in password and MFA reset help desk tickets.
Organizations spend millions on MFA, IAM, and security awareness training, yet attackers keep succeeding by impersonating trusted identities during human interactions. The problem is not your stack. It is that none of these tools verify the person during a live interaction, exactly when it matters most.
Passwords led to multi-factor authentication. Multi-factor authentication led to phishing-resistant authentication. Identity verification now needs the same kind of shift, toward Identity Impersonation Detection. In the GenAI era, confirming that a document is authentic tells you very little. What you need to know is whether the interaction in front of you is legitimate.
It is built to stop the social engineering attacks run by cyber gangs like Scattered Spider and ShinyHunters, who call your IT help desk posing as an employee whose MFA has "stopped working."
Trusona's ATO Protect confirms the caller's true identity, with no company credentials required up front. It resolves account recovery tickets, password and MFA resets, and other high-risk interactions. The check can be automated, cutting ticket load by 85%.
Today's attackers do not need to forge anything. They steal documents, buy them, or generate them with AI. More often than any of that, they simply talk a real person into completing the check for them. That last one is the part most organizations still underestimate. Trusona delivers deepfake-resistant identity impersonation detection that secures your enterprise identity infrastructure while driving real bottom-line savings.
Identity impersonation is not one team's problem. The same attack pattern shows up wherever a human interaction can move money, access, or trust.
GenAI deepfakes and social engineering cost enterprises millions in fraud losses, and a single successful attack can open the door to catastrophic ransomware. Trusona's enterprise suite lowers the cost of identity verification while cutting the verifications that need manual human review by 85%.
Stops AI-driven social engineering attacks cold. The person is verified, so the reset call no longer pays off.
Cuts 85% of password and MFA reset help desk tickets once recovery is handled by verified self-service.
Prevents costly account takeovers and the regulatory non-compliance fines that follow them.
Shuts down social engineering on inbound help desk calls and on the calls criminals make to your own employees.
Removes account-recovery friction so the workforce stays productive instead of waiting on a ticket queue.
Works with your existing ITSM and IAM platforms. No rip-and-replace, and no second identity system to maintain.
By deploying ATO Protect, enterprise clients achieve
The fastest way to understand IID is to watch it stop an impersonation that a document check would have waved through. Bring your hardest help desk scenario.