ATO Checklist - Trusona

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ATO Risk Self-Check

Step 1: Identity

Can your employees verify calls claiming to come from your IT Help Desk?

Yes No

Can your IT help desk verify the identity of callers requesting high risk activities such as password / MFA reset?

Yes No

Can your IT help desk determine the caller’s device and IP geolocation during a call?

Yes No

Step 2: Process

Can your IT Help Desk verify the identity and status of the caller’s cell phone number, including SIM Swap?

Yes No

Can your IT Help Desk request the employees GPS location?

Yes No

Step 3: Infrastructure

Do you protect against session replay and MITM attacks?

Yes No

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