Account takeover is on the rise, and fraudsters are on the move. Empower your business and call center with customer identity verification that combats ever-increasing threats like GenAI.
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Companies invest in ATO prevention but the fraud evolves too quickly
Bad actors are targeting your call center with GenAI attacks
It is harder than ever to identify who is on the other side of a customer call
Generative AI technology can already produce “spoofed” text, images, audio, and synthetic data. Your call center agents are increasingly unable to tell if the caller is the authorized account holder. Using a real-time identity verification scan, ATO Protect identifies account takeover fraud, stopping fraudsters in their track by:
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Fraudsters are using customer information to prey upon your call center teams.
In just the last year, bad actors have used GenAI and other methods with unbelievable success. The statistics tell the story of how this threat will continue to upend the way companies think about protecting their customers and themselves.
Want a neutral take on account takeover and the threat of GenAI? Check out a recent segment on 60 Minutes where experts demonstrated how fraudsters are creating a new world of problems for businesses.
