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Blog

Working notes on account takeover, help desk social engineering, deepfake fraud and identity verification, written for the security and IT teams who handle account recovery.

76 pieces

Blog
Zero Trust and the Rise of Human Identity First Security

If your Zero Trust strategy stops at systems, the most exploited paths are still open.

Ori Eisen April 24, 2026
Blog
The Scattered Spider Field Manual: How They Pick Targets, Build Profiles, and Make the Call

A tactical breakdown of the social engineering methodology behind the most effective identity attack group currently operating.

Ori Eisen April 17, 2026
Events, News
Ori Eisen, Trusona | theCUBE + NYSE Wired: Cyber Security Leaders
April 17, 2026
Blog
Help Desk Impersonation, 46 Days, and £300 Million at M&S

The Marks and Spencer cyberattack started with social engineering at an IT help desk, which the company says came in through a third party.…

Ori Eisen April 10, 2026
Blog
AI Deepfakes and Executive Impersonation When Trust Becomes the Weapon

AI deepfakes and executive impersonation attacks exploit trust in leadership, not technical vulnerabilities. In 2026, boards need to understand why synthetic voice, video, and…

Ori Eisen March 25, 2026
Product Comparisons, White Papers
ATO Protect vs. Entra Verified ID: Side By Side
Ori Eisen April 3, 2026
Blog
What Is Identity Impersonation Detection?

The breach didn't start with a vulnerability. It started with a phone call.

Ori Eisen March 30, 2026
Blog
The 9 Questions Your IT Help Desk Should Be Able to Answer (And the One That’s a Trap)

Scattered Spider doesn’t need a zero-day. They need your help desk to pick up the phone. These 9 questions reveal whether your IT team…

Ori Eisen March 20, 2026
Blog
The $70 Call: A Help Desk Story About the Math We Ignore

Each password reset call costs your organization about $70 in IT labor. That sounds manageable. Then you do the math for 10,000 employees. Then…

Ori Eisen March 25, 2026
Blog
Your Help Desk Agent Can’t Tell It’s Not You Anymore

McAfee researchers produced a clone with an 85% voice match from three seconds of audio in one test (McAfee Labs, 2023). One of every…

Ori Eisen March 19, 2026
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